

Name/Nombre: Paola Carter
Title/Titulo: Intake/Service Coordinator
Years with First Steps/ Años con Primeros Pasos: 2
I am originally from Chile. I started out as a Hispanic Outreach Coordinator.
I love working with families to help them to get the best start for their
children.
As Intake/Service coordinator I will receive and process all referrals, intakes,
and Individual Family Service Plans and carry out all intake functions for
the program; as well as maintain and oversee First Steps services for Spanish
and English speaking families enrolled in our program.
Soy originalmente de Chile. Comencé como Coordinadora de Ayuda a los
Hispanos. Me encanta trabajar con familias para asi ayudarles a obtener el
mejor comienzo para sus hijos.
Ahora, como coordinadora de Admisión y Servicios voy a recibir y procesar
todas las remisiones, admisiones y Planes Individuales de Servicios para las
Familias y llevaré a cabo todas las funciones de admisión para
el programa, así como también mantendré y supervisaré
los servicios de Primeros Pasos para las familias de habla Español
e Inglés inscritos en nuestro programa
Phone: 866-316-9800 Ext 230
Email: pcarter@achievaresources.org
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EAST CENTRAL FIRST STEPS |
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| Your Child deserves a good start in life |
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Our Mission:
Working as a team
to empower families to advocate for themselves and their children in order to
achieve their own successes
Meet our Staff
Name: Paula Anderson
Job title: Vice President of Early Intervention Services
Years with First Steps: 16
I have 5 children, 4 of which have received early intervention services. Two
of my children have life-long disabilities. I came into the program as a parent
and strive to maintain my parent perspective FIRST AND FOREMOST. I have participated
in nearly every program in the state that serves children with special needs;
and I know that First Steps is, by far, the most effective and family friendly.
I served several years as a First Steps Service Coordinator and now love my
role as SPOE Director. I am passionate about this program and committed to its
success in our cluster!
Phone: 765-288-7690, ext.222
Email: panderson@achievaresources.org
Name:
Jenny Summers
Title: Service Coordinator Supervisor
Years with First Steps: 9
I began with the First Steps program through an internship and immediately developed
a passion for not only working with families, but the purpose of the services
that we
provide. I enjoy meeting new families and assisting them in ensuring that they
are getting the services needed for their child and family.
As the Service Coordinator Supervisor, I am responsible for staff training and
ensuring that staff are assisting families in obtaining the services needed
for their child to have a successful journey through the First Steps program.
Phone: 866-316-9800 Ext 224
Email: jsummers@achievaresources.org


Name: Angela Wissler
Title: Cluster Coordinator
Years with First Steps: 18
I started out as a Developmental therapist and quickly recognized the importance
of early intervention. I want to help families get the best start for their
children. As the Cluster Coordinator I am responsible for maintaining an active
planning Council along with enhancing the visibility of First Steps throughout
our Cluster.
Phone: 866-316-9800 Ext 333
Email: awissler@achievaresources.org
Name: Tammy Miller
Job title: Data Entry Specialist
Years with First Steps: 2 years
I have 4 boys- Josh 20, Daniel 16, Jonathan 15, and Nick 14. They are my world
and occupy most of my time. As the Data Entry Specialist I am responsible
for ensuring all info is entered quickly and accurately in the SPOE data base
so providers can be paid for their services.
Phone: 765-288-7690
Email: tmiller@achievaresources.org
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currently unavailable
Name:
Amanda Johnston
Job title: Service Coordinator
Years with First Steps: 5
My First Steps journey began May of 2004. Since then, I cannot imagine a job
that could be more rewarding. I enjoy seeing the results that early intervention
provides! Being a service coordinator allows me to take families through their
own First Steps journey!
Phone: 1-866-316-9800
Email: adeiser@achievaresources.org
Name: Ginger Ferguson
Job title: Intake/Service Coordinator
Years with First Steps: 7 years
I am married and have two daughters & first became involved with First Steps
as the parent of a visually impaired child. As an Intake/Service coordinator,
I get the privilege of helping families with their Journey through First Steps.
I love my Job!
Phone765-966-0502 ext 270
Email gferguson@achievaresources.org

Name:
Ashley Russell
Job title: Intake/ Service Coordinator
Years with First Steps: 3
I started with First Steps as an Intern and was hired on after graduation. I
have worked as both an Intake and Service Coordinator in the past and now am
looking forward to beginning the new combined role. I have a family member that
has really inspired me to work in Early Intervention. I am also currently volunteering
with the Special Olympics and I love working hand and hand with the athletes.
As an Intake/ Service Coordinator I am responsible for helping family navigate
their way through the First Steps system.
Phone:1-866-316-9800 ext. 239
Email: arussell@achievaresources.org

Name:
Martha Riddle
Job title: Service Coordinator
Years with First Steps: 14 1/2
I started with First Steps, doing a combined job of LPCC Coordinator and Intake
Coordinator. As our program grew, I became full time Intake but added another
county to my area that I serve. I have loved meeting the families and children
and have been very lucky to live in a small enough community where I get to
see the progress that many of our First Steps graduates have made. Some of my
first children that I completed intakes on (and who were born weighing under
2 lbs.) are now in Junior High and are some of the best students in their class.
What a blessing First Steps is to families and children!!
Phone: 765-288-7690
E-mail: mriddle@achievaresources.org


Name:
Becky McGuire
Title: Service Coordinator
Years with First Steps: 3 ½ years
I graduated in 2006 with a degree in Social Work from Anderson University. I
began my First Steps journey in November of that year. Within a month or so,
I knew I had found my calling. I feel that it is extremely important to see
that our families have access to all the resources they need and deserve. I
cannot imagine ever doing anything but this.
Phone: 866-316-9800 Ext.231
Email: bmcguire@achievaresources.org
Name: Patricia Goodpaster
Title: Receptionist/ Assistant to SPOE Director
Years with First Steps: 6
Before coming to work for First Steps, I was a therapy aide at a special needs
pre-school in Anderson for 9 years. I also have a grown son with special needs,
and I know first-hand how critical early intervention services are to our families.
I love working for First Steps
Telephone 866-316-9800 ext. 221
Email: pgoodpaster@achievaresources.org
Name:
Leslie Douglass
Job title: Service Coordinator
Years with First Steps: 3 years
Leslie started as a service coordinator in July of 2006. She has enjoyed the
challenge of learning the First Steps program and helping families to navigate
and understand the program as well. It is a joy for her to meet and walk alongside
families as well as celebrate the achievements of their children during these
early years.
Phone 866-316-9800
E-mail: ldouglass@achievaresources.org
Bobbi
Leaird
Service Coordinator
9/10/2010 it will be 20 exceptional years
I BELIEVE “wholeheartedly” in our First Steps process. Assisting
a family to identify their child’s concerns and strengths is not an easy
task! Discussing family outcomes and goals through the Individual Family Service
Plan requires a significant commitment from everyone involved. I have had the
privilege of sharing service coordination time with many families. I have seen
the immense value of the process in growth and change for each family. But,
most of all, I continue to be encouraged and marvel at the resilience of the
family unit.
Phone: (765) 288-7690 Ext 240
E-mail: bleaird@achievaresources.org

Name: Marci Smith
Job Title: Intake/Service Coordinator
Years with First Steps: 4
As an ongoing Service Coordinator, I am happy to have the opportunity to assist
families to advocate for their own children and family, in order to provide
the very best for their future. I am very fortunate to be a part of this wonderful
First Steps family.
Phone: 866-316-9800, ext. 237
Email: msmith@achievaresources.org
Name: Nikki Goodpaster
Job title: Service Coordinator
Years with First Steps: 3
I began my journey with First Steps 3 years ago, but my experience as an older
sister to a sibling with Special Needs really helped me understand the importance
of Early Intervention. As a Service Coordinator, I am the first person my
families meet. I am responsible for ensuring each child receives a Developmental
Evaluation, that all eligible children receive an IFSP, and throughout the
child’s time in First Steps they have all the services in place that
they need. Many times parents are unsure about our Program, just learning
about a delay or disability, or need assistance locating resources out in
their community. I take great pride in our Program and assisting our families
with anything we can. Please feel free to contact me with any questions!
1-866-316-9800 EXT # 241
ngoodpaster@achievaresources.org